We take the security of your personal health information seriously. Learn about the measures we take to protect your data.
All sensitive health data is encrypted using AES-256 encryption, both in transit and at rest. Your data is protected from unauthorized access at every step.
We support multi-factor authentication, biometric login (Face ID, Touch ID), and secure password requirements to protect your account.
Our infrastructure and processes are independently audited and certified to meet the highest security standards.
Security and privacy are built into every feature from the ground up, not added as an afterthought.
We maintain industry-leading certifications to ensure your data is protected
Security is an ongoing commitment, not a one-time effort
We conduct quarterly penetration testing and annual third-party security audits to identify and address vulnerabilities.
We maintain an active bug bounty program to reward security researchers who responsibly disclose vulnerabilities.
All employees undergo regular security awareness training and background checks.
We have a comprehensive incident response plan to quickly address any security events.
We only collect data that is necessary to provide our services and delete data when it's no longer needed.
All third-party vendors undergo rigorous security assessments before integration.
If you've discovered a security vulnerability in Serene, please report it responsibly. We appreciate your help in keeping our users safe.
We aim to respond to all reports within 24 hours